Refund Policy

1. Overview

Because our services are digital, service-based, customized, or implementation-related, all sales are generally considered final unless otherwise stated in writing.

2. Subscription Services

If you purchase a subscription, you may cancel at any time before the next billing cycle.

Cancellation prevents future charges but does not automatically refund payments already made.

3. One-Time Services

For one-time services, strategy work, setup work, implementation work, consulting, or custom digital services, refunds are generally not provided once work has started or service delivery has begun.

4. Exceptional Refund Cases

A refund may be considered in exceptional situations, such as:

• duplicate payment
• clear billing error
• service not delivered due to an issue solely caused by us

Any refund request is reviewed on a case-by-case basis.

5. How to Request a Refund

To request a refund, please contact:

Please include:

• your full name
• your email address
• purchase details
• reason for the request

6. Processing Time

If a refund is approved, it will generally be processed within 5 to 10 business days, depending on the payment provider.

7. Contact

For any questions regarding this Refund Policy, please contact: